The following surveys were conducted in 2017 utilizing the Ferry Riders Opinion Group (FROG) survey panel made up of 30,000 ferry riders.
2017 WSF Winter Ferry Performance Survey
This survey was conducted in April/May 2017 and asked ferry riders for their input on WSF performance during the winter travel period (January 8 – April 1, 2017.)
A presentation summarizing (pdf 2 mb) the findings was given to the Commission at its July 26 meeting in Seattle. For more details, please refer to the full report (pdf 1 mb).