Transportation Commission Office - PO Box 47308 - Olympia, WA 98504-7308
Date: July 26, 2010
Contact: Reema Griffith, Transportation Commission Executive Director, 360-705-7070 or firstname.lastname@example.org
OLYMPIA, WA, JULY 26, 2010: Washington State Transportation Commission will be surveying ferry riders in late July/early August about their recreational travel activities, tariff issues, reservation system, out of state surcharges, general customer satisfaction with Washington State Ferries, and possible future amenities. The information collected will influence and inform critical decisions to be made by state leaders and lawmakers, impacting ferry riders throughout the system.
The survey will be administered through on-board surveys and through the Ferry Rider’s Opinion Group (F.R.O.G.) online panel, which consists of ferry riders throughout the system. F.R.O.G. survey crews will be on board select routes Thursday, July 29 through Sunday, August 1 and Thursday, August 5 through Sunday, August 8. Riders can also join the F.R.O.G. and take the survey by going directly to the survey web site.
Participation in the research is voluntary. Individual survey responses will be kept confidential and will only be used for statistical purposes. The Commission would like to encourage all customers to join the group and play a role in WSF’s future.
If you would like to contact Market Decisions Corporation for more information about this study, please call (800) 344-8725 and ask for the ferry study or e-mail email@example.com . If you would like to contact the Washington State Transportation Commission you can reach their offices at (360) 705-7070 or you may send an e-mail to firstname.lastname@example.org .